Shipping policy

At JOGANMEERA, we are committed to delivering your devotional products safely and on time. This Shipping Policy outlines our shipping methods, delivery timelines, charges, and related procedures.

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1. Order Processing Time
• All orders are processed within 1–3 working days after successful payment
• Orders are not processed on Sundays or public holidays
• During peak seasons (festivals, sales), processing time may be slightly extended

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2. Shipping Methods & Delivery Partners

We ship orders across India using trusted courier partners such as:
• Delhivery
• Blue Dart
• DTDC
• India Post (where applicable)

Shipping partner is selected based on serviceability and fastest delivery availability.

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3. Shipping Charges
• Shipping charges are calculated at checkout based on:
• Delivery location
• Order weight/size
• We may offer Free Shipping on selected orders or promotional offers

📌 Any applicable shipping charges will be clearly displayed before payment.

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4. Estimated Delivery Time
• Metro Cities: 3–5 working days
• Other Cities/Towns: 4–7 working days
• Remote Areas: 5–10 working days

Factors affecting delivery time:
• Courier delays
• Weather conditions
• Festivals / high demand periods
• Incorrect or incomplete address

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5. Order Tracking
• Once your order is shipped, you will receive:
• Tracking ID
• Courier partner details
• You can track your order via:
• Courier website
• Tracking link shared via SMS/WhatsApp/Email

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6. Delivery Process
• Orders are delivered to the address provided at checkout
• Customer must ensure availability to receive the package
• In case of missed delivery:
• Courier may attempt re-delivery
• Or contact customer for rescheduling

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7. Incorrect Address / Failed Delivery
• If delivery fails due to:
• Incorrect address
• Customer unavailable

Then:
• Re-shipping charges may apply
• JOGANMEERA will not be responsible for delays or losses in such cases

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8. Delayed or Lost Shipments
• While we strive for timely delivery, delays may occur due to logistics issues
• In case of significantly delayed shipments:
• We will coordinate with courier partner
• In case of lost shipment:
• Replacement or refund will be processed after verification

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9. Damaged Packages
• If you receive a damaged package:
• Do not accept if visibly tampered
• Or record unboxing video
• Report within 48 hours with proof

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10. International Shipping
• Currently, we ship only within India
• For international orders, customers may contact us directly

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11. Contact for Shipping Queries

For any shipping-related concerns:

JOGANMEERA
📍 Address: Plot No. 16, Krishn Vihar, Hiran Magri, Girwa, Udaipur, Rajasthan – 313002
📞 Phone: 7023852275
📧 Email: admin@joganmeera.com