Privacy policy

At JOGANMEERA, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you access our website www.joganmeera.com or make a purchase.

By using our website, you agree to the terms of this Privacy Policy.


1. Information We Collect

We collect different types of information to provide and improve our services:

a. Personal Information

When you place an order or contact us, we may collect:
• Full Name
• Mobile Number
• Email Address
• Shipping and Billing Address

b. Transaction Information
• Order details (products, quantity, price)
• Payment status and transaction ID
• Payment method (processed via secure third-party gateways)

 Note: We do NOT store your card/UPI/banking details on our servers.


c. Technical & Usage Data

Automatically collected information:
• IP Address
• Device type & browser
• Website activity (pages visited, time spent)
• Referral source (how you found us)


2. Purpose of Data Collection

Your data is used strictly for business operations:
• Order processing and delivery
• Customer communication (order updates, support)
• Improving website performance and user experience
• Fraud detection and prevention
• Internal analytics and business insights

We do not use your data for unnecessary or unrelated purposes.


3. Data Protection & Security Measures

We implement strict security measures to protect your data:
• Secure servers and encrypted connections (SSL)
• Access control to prevent unauthorized data access
• Trusted platforms like Shopify and certified payment gateways
• Regular monitoring for potential vulnerabilities

Despite best efforts, no system is 100% secure, but we continuously work to maintain high standards.


4. Sharing of Personal Information

We respect your privacy and do not sell your data.

Your data may only be shared with:

a. Payment Partners
• PhonePe, Razorpay, UPI providers
→ For secure transaction processing

b. Logistics & Delivery Partners
• Courier companies for order fulfillment

c. Service Providers
• Website hosting, analytics, and technical tools

These third parties are authorized only to use your data for specific purposes and must keep it confidential.


5. Cookies & Tracking Technologies

We use cookies and similar technologies to:
• Improve website functionality
• Remember user preferences
• Analyze traffic and performance
• Provide better shopping experience

You can:
• Disable cookies via browser settings
• Continue browsing (implies consent)


6. User Rights & Control

You have full control over your personal data:
• Request access to your data
• Request correction of incorrect details
• Request deletion of your data
• Opt-out of promotional messages

To exercise these rights, contact us anytime.


7. Data Retention Policy
• Your data is stored only as long as necessary
• Used for:
• Order fulfillment
• Legal compliance
• Accounting purposes

After this, data is securely deleted or anonymized.


8. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy policies or content. Users are advised to review their policies separately.


9. Children’s Privacy

Our website is not intended for individuals under the age of 18.
We do not knowingly collect data from minors.


10. Changes to Privacy Policy
• We may update this policy from time to time
• Updates will be posted on this page
• Continued use of the website means acceptance of changes


11. Consent

By using our website, you:
✔ Agree to this Privacy Policy
✔ Consent to data collection and usage as described


12. Contact Information

For any privacy-related queries or concerns:

JOGANMEERA
📍 Address: Plot No. 16, Krishn Vihar, Hiran Magri, Girwa, Udaipur, Rajasthan – 313002
📞 Phone: 7023852275
📧 Email: admin@joganmeera.com